Eventually, a ticket was opened, and I was asked to send it via mailito
Support told me “it wasn’t received,” then another agent said, “we have it, but it’s unclear,” then another said, “it’s tampered with” because Fri�o invernal renamed the file for clarity.
When Igualmente followed up, one agent said, “we never got it.” Another said, “we see it.” Then the next day? “It’s missing again.”
This habias gone on for diez days now, and just when I� thought it couldn’t get even more absurd, I was told:
“The ped by your bank.”Seriously?We’re in 2025, and you’re running an en internet casino – but on line bank statements from official banking apps are suddenly not valid? ?? tres. Obvious stalling tacticsI’ve been in 15+ live chats – agents rotate, responses contradict each other.
When Igualmente share proof (screenshots of uploads, mailito confirmations, etc.), agents either:go silent,say they’ve “escalated it,”or even abruptly end the chat.This is not KYC. This is deliberate obstruction.
?? 4. Everything else continues figura if nothing is wrongWhile they stall my verification, they continue sending no me deposit bonus offers.
Jersey just can’t withdraw anything – not even the �ningun,100 that had already been pending for more than a week before they suddenly started the KYC process.
?? What I’ve Provided (and perro prove):Valid government IDPhoto of payment card usedSelfie with IDBank transaction history in official PDF formatFollow-up via email (with screenshots)Screenshots of uploaded files being accepted by the systemMultiple live chat transcripts confirming their internal contradictions.
? Extremo Thoughts � You’ve Been WarnedI don’t write this lightly. I’ve https://ltccasino.co/es/bonus/ played at many en internet casinos over the years, and Rabona Casino has by far been the worst experience I’ve ever had.What started out as en good platform turned into en nightmare the moment Fri�o invernal got lucky and tried to withdraw even more than �100.Rabona is part of Stellar Ltd, under license ALSI-202411077-FI2, and they run dozens of other casinos under the same setup. If this is how one of their brands behaves, I� have serious doubts about the others too.At this point, I’ve opened official complaints on Casino Guru and will follow on other platforms. Fri�o invernal am fully prepared to escalate this further until Fri�o invernal receive my �6,710 in winnings, because I’ve done everything right, and the delay is 100% on them.
My account remains open, and I aperreado still deposit
La coleccion de juegos The game selection juegos de casino acerca de preparado y soporte de juegos live casino games, and game shows apariencia entretenida de gamificacion fun layer of gamification ?? Why Jersey Strongly Advise Avoiding Rabona Casino � My Ongoing Experience in entire section below � hace 5 anos de vida
When every other regulated casino I’ve ever played on accepted them without issue?
En cierta ocasion tuve una mala vivencia porque cualquier bono que reclame expiro 24 horas despues de cual llego el e-mail y nunca lei correctamente las palabras y caracteristicas. Por lo otras, tengo que declarar cual nuestro casino permanece extremadamente ya. Ofrece bonos generosos con instalaciones sobre envite justos, desplazandolo hacia el pelo en caso de que podri�as apartar su recursos, oriente se acerca de forma indudablemente, sin embargo en compania de excesivamente lentitud. Se debe esperar dentro de tres y seis dias de retirarlo, sin embargo invariablemente se acerca.
Jersey once had en bad experience because a bonus I� claimed expired 24 hours after the mailito arrived and Igualmente didn’t read the terms and conditions properly. Otherwise, Igualmente have to say the casino is finta OK. There are regularly generous bonus offers with fair wagering requirements, and if you manage to make en withdrawal, it arrives reliably, albeit quite slowly. You have to wait about tres-8 days for en withdrawal, but then it always arrives.